WHERE CAN I COLLECT MY ORDER FROM?
Our collection point is in Merseyside, Prenton, UK. Our full address is provided in your order confirmation email.
You will need to bring your order confirmation and some form of ID.
If someone is collecting on your behalf, please be sure to send them your order confirmation email so they can use this as reference when collecting.
HOW SOON CAN I COLLECT MY ORDER?
This depends on what your order includes. Once you have placed your order, please contact our team at email@example.com and they will be able to advise you the earliest available collection date and time.
WHEN WILL MY ORDER BE DELIVERED?
Your order will be manufactured within 1-2 weeks unless stated otherwise within the product description.
If you have selected the powder coating option this will be complete within 10-15 working days. Once the order is complete, we will be shipping it on the quickest delivery service available to your address.
WHAT IS THE DIFFERENCE BETWEEN CLEAR LACQUER AND POWDER COATED ITEMS?
Bare metal products are linished and polished only and are not coated in anything other than the initial protective clear lacquer which we apply in house before shipping the items. Bare metal products may vary in appearance due to the natural markings found across bare steel.
Powder coated goods can be customised and coated in a colour of your choice (you can select this upon adding the items to your basket). This gives a more finished look and also offers protection against surface rust.
ARE OUR BARE METAL PRODUCTS PROTECTED?
All of our bare metal products are protected with a clear lacquer before shipping. However, we do advise our customers to maintain this and not to keep bare metal products in a damp environment or outside where they are exposed to the elements. This will help avoid surface rust.
Surface rust is a natural reaction between the exposed steel and any moisture in the atmosphere. If this occurs, please remove using a wire cloth and re-apply the protective clear lacquer. Please note, surface rust does not deter the structural integrity of the products. We also advise customers to regularly apply a clear sealant lacquer to further protect the art work which is sprayed on the plates.
WHAT IS POWDER COATING?
We offer powder coating as an additional finish if you prefer a more refined look opposed to our bare metal plates which vary in appearance due to the natural markings found in bare steel products.
Powder coating is one of the most common types of paint application, it forms a protective finish that is much harder than conventional paint.
Powder coating is applied electro-statically and then cured under heat over a period of time. Selecting the powder coating option on our products also allows you to choose from a variety of different colour options.
ARE OUR POWDER COATED PRODUCTS PROTECTED?
Powder coating completely protects our products from any weathering or corrosion. If you are looking at storing and using our products outside then the powder coating option is essential. Although this protects from any weathering or corrosion, the finish is not indestructible and so we advise customers to use rubber mats when using the equipment to prevent any damages.
We recommend using a UPVC/PVC touch up paint pot to repair any blemishes in the powder coating.
HOW DO I SPECIFY MY POWDER COATING COLOUR?
Once you have selected the powder coating option on the product, head to checkout and select 'Specify powder coating colour' section. You may wish to use the RAL colour codes if you require a certain shade.
WHAT'S THE DIFFERENCE BETWEEN STANDARD AND PREMIUM PLATES?
Standard plates are a basic disc profile design with no inner handles included on the plate.
Our premium plates include inner handles in their profile to assist with grip.
EVERYTHING YOU NEED TO KNOW ABOUT OUR BESPOKE WORK
We have a team of designers in-house that will work with you to add your logo or any desired personalisation to our products. There is an £80.00 fee charged for any customisation.
This is great for building your brand awareness or a gift for a special someone. Head to the Bespoke section on our website for more information.
Please note: We do not charge this fee per product, this is a one off fee to cover the design work involved. If you decide to purchase more of our products in the future, we will not charge again for further customisation.
We also advise customers to regularly apply a clear sealant lacquer to further protect the art work which is sprayed on the plates.
ARE OUR PLATES SUITABLE FOR STANDARD AND OLYMPIC BARBELLS?
Our plates will fit a 25mm (1inch) standard diameter bar and a 50mm (2inch) Olympic diameter bar.
HOW ACCURATE ARE OUR PLATES?
Our plates are within 1% of the stated weight and are programmed with our in-house 6KW Fiber Laser cutters ensuring the highest possible levels of accuracy.
2-inch Standard plates
20KG – 406mm
10KG – 289mm
5KG – 208mm
2.5KG – 153mm
1.25KG – 113mm
1-inch Standard plates
20KG - 404mm
10KG - 287mm
5KG - 205mm
2.5KG - 148mm
1.25KG - 106mm
Please note: if premium plates have been selected the diameter is slightly larger for each plate to compensate for the handles.